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Professional Skills There are 63 products.
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Advanced Business Writing
Seat Time: 1.5hrs - Desc: This course will introduce the learner on how to improve professional writing skills by developing a succinct, direct writing style. Additionally, the learner will learn the differences between active and passive voices, creating cohesive paragraphs, and why companies rely on Requests for Proposals (RFPs). Upon successful...
$60.00 -
Anger Management
Seat Time: 1.5hrs - Desc: This course will introduce and define anger to the learner. The course will familiarize the learner how to manage anger and how anger affects thinking. Upon successful completion of this course, the learner will have a solid understanding of the following: How to communicate better. How to taking control. The different...
$60.00 -
Basic Call Center Training
Seat Time: 1.25hrs - Desc: This course will introduce the learner to the basic skills necessary to be a successful call center employee. The course will familiarize the learner with communicating with customers and proper telephone etiquette. Upon successful completion of the course, the learner will have a strong understanding of the following: How to...
$60.00 -
Basic Negotiation Skills
Seat Time: 1.25hrs - Desc: This course will discuss the art of negotiation. The learner will be able to understand negotiation processes, terms, and types. After completing this program, the learner will be able to: Develop his/her own style of negotiation. Differentiate between types of negotiation. Use the art of negotiation...
$60.00 -
Branding
Seat Time: 1.25hrs - Desc: This course will introduce the learner to the benefits that branding offers to customers. Additionally, the learner will become familiar with the versatility of an effective brand and how companies can improve their existing products through branding. Upon successful completion of this course, the learner will have a strong...
$60.00 -
Budgeting
Seat Time: 1.5hrs - Desc: This course will introduce the learner to the various features of budgeting. The course will give an in-depth analysis of Generally Accepted Accounting Principles (GAAP), budget categories, and successfully handling budgets. Upon successful completion of the course, the learner will have a solid understanding of the following:...
$60.00 -
Bullying in the Workplace
Seat Time: 1.5hrs - Desc: This course will introduce the learner to the concept of bullying and why bullies act the way they do. The course will familiarize the learner on how to build a shield against bullies, what to do if bullying happens to you and how to create an anti-bullying workplace. Upon successful completion of this course, the learner will...
$60.00 -
Business Development
Seat Time: 2hrs - Desc: This course will illustrate business development and communicate. The learner will become acquainted with outreach plans and managing opportunities. After completing this program, the learner will be able to: Identify, segment, and research a market segment in order to identify customers. Create and implement...
$60.00 -
Business Etiquette
Seat Time: 1.25hrs - Desc: This course will introduce the learner to different aspects of etiquette within the professional world, and ensure that they have the knowledge to conduct themselves appropriately during different professional situations. Additionally, the learner will be informed of practices that are inappropriate in a professional...
$60.00 -
Coaching the Team
Seat Time: 2.5hrs - Desc: This course will discuss the importance of coaching as a motivational tool for leaders. The learner will be able to use the VISION model to build trust relationships and team dynamics. After completing this program, the learner will be able to: Delegate, communicate, solve problems, and make appropriate decisions....
$60.00 -
Communication for Leadership
Seat Time: 1.75hrs - Desc: This course will discuss how to communicate, particularly from the point of view of leaders. The leader will examine how to present information using clear and precise language, feedback skills, and a friendly tone. After completing this program, the learner will be able to: Concisely and efficiently present...
$60.00 -
Communication Skills
Seat Time: 1.25hrs - Desc: This course will instruct the learner on the importance of communication skills such as listening, phrasing, and probing. The learner will examine probing strategies and telephone standards. After completing this program, the learner will be able to: Implement listening and phrasing skills using the LISTEN model....
$60.00 -
Communication Strategies
Seat Time: 1.5hrs - Desc: This course will provide an overview of the CLEAR technique and effective communication strategies. The learner will be exposed to situations involving problem customers and unreasonable customers. After completing this program, the learner will be able to: Resolve bank issues by remembering the SERVICE technique....
$60.00 -
Creating Effective Teams
Seat Time: 2.75hrs - Desc: This course will clarify the importance of team dynamics and creating effective sales teams. The learner will examine problem solving and decision making. After completing this program, the learner will be able to: Delegate, communicate, solve problems, and make appropriate decisions. Use interpersonal skills...
$60.00 -
Creative Thinking Techniques
Seat Time: 2.25hrs - Desc: This course will afford the learner a look at creativity and the importance of thinking creatively. The learner will be introduced to creativity blocks and the purpose of brainstorming. After completing this program, the learner will be able to: Use appropriate thinking tools to think laterally and creatively....
$60.00
