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AML Requirements for Compliance Staff
Seat Time: 2.5hrs - Desc: This course will familiarize the learner with...
$99.00 -
BSA Requirements for Compliance Staff
Seat Time: 3.5hrs - Desc: This course will introduce the learner to the...
$110.00 -
Branch Manager Standards
Seat Time: 1.5hrs - Desc: This course will familiarize the learner...
$60.00 -
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Regulation II: Debit Card, Interchange Fees and Routing
Seat Time: 0.25hrs - Desc: This course will introduce the learner to...
$25.00 -
Regulation GG: Prohibition on Funding of Unlawful Internet Gambling
Seat Time: 0.25hrs - Desc: This course will introduce the learner to...
$25.00 -
Overview of Treasury Products : Part II
Seat Time: 3.25hrs - Desc: This course will introduce the learner to...
$60.00 -
Overview of Treasury Products : Part I
Seat Time: 1.5hrs - Desc: This course will introduce the learner to the...
$60.00 -
Investment Products and Services
Seat Time: 2.25hrs - Desc: This course will provide an explanatory...
$60.00
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Search "problem" 29 results have been found.
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Problem-Solving and Decision-Making
Seat Time: 2hrs - Desc: This course will discuss problem-solving and the necessary components, considerations, and more. This course will also discuss decision-making approaches. After completing this program, the learner will be able to: Identify and address problems in order to focus on the bigger picture. Differentiate between...
$60.00 -
Using Email Effectively
Seat Time: 3.5hrs - Desc: This course will outline the appropriate uses and purposes of effective email. This course will also present to the learner various terms, jargon, and common email problems. After completing this program, the learner will be able to: Send and respond to email professionally and effectively. Identify and avoid...
$60.00 -
Creative Thinking Techniques
Seat Time: 2.25hrs - Desc: This course will afford the learner a look at creativity and the importance of thinking creatively. The learner will be introduced to creativity blocks and the purpose of brainstorming. After completing this program, the learner will be able to: Use appropriate thinking tools to think laterally and creatively....
$60.00 -
Creating Effective Teams
Seat Time: 2.75hrs - Desc: This course will clarify the importance of team dynamics and creating effective sales teams. The learner will examine problem solving and decision making. After completing this program, the learner will be able to: Delegate, communicate, solve problems, and make appropriate decisions. Use interpersonal skills...
$60.00 -
Coaching the Team
Seat Time: 2.5hrs - Desc: This course will discuss the importance of coaching as a motivational tool for leaders. The learner will be able to use the VISION model to build trust relationships and team dynamics. After completing this program, the learner will be able to: Delegate, communicate, solve problems, and make appropriate decisions....
$60.00 -
Credit Unions Handling Different Types of...
Seat Time: 1.5hrs - Desc: This course will introduce the learner to the various ways in which s/he will interact with the credit union’s members on a daily basis. The course will familiarize the learner with the different types of members that s/he will come into contact with while working at the credit union. After completing this course, the learner...
$60.00 -
Customer Service Excellence
Seat Time: 2.5hrs - Desc: This course will introduce the learner to the intricacies involved in becoming an effective customer-oriented employee. Additionally, it will explain how to define customer service, improve communication, resolve conflicts, and engage employees. Upon successful completion of the course, the learner will have a solid...
$60.00 -
PS: Customer Service Excellence
Seat Time: 2.5hrs - Desc: This course will introduce the learner to the intricacies involved in becoming an effective customer-oriented employee. Additionally, it will explain how to define customer service, improve communication, resolve conflicts, and engage employees. Upon successful completion of the course, the learner will have a solid...
$60.00 -
Communication Strategies
Seat Time: 1.5hrs - Desc: This course will provide an overview of the CLEAR technique and effective communication strategies. The learner will be exposed to situations involving problem customers and unreasonable customers. After completing this program, the learner will be able to: Resolve bank issues by remembering the SERVICE technique....
$60.00 -
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Recruitment and Selection
Seat Time: 4.25hrs - Desc: This course will introduce the learner to the recruitment and selection processes performed by Human Resources (HR). The course will familiarize the learner with structuring job information and recruitment sources, effective interviewing techniques, and how to properly select and hire new employees. After completing this...
$60.00 -
Sexual Harassment
Seat Time: 3.75hrs - Desc: This course will define and introduce the learner to sexual harassment and how and why it needs to be avoided at the institution. The course will familiarize the learner with sexual harassment laws and regulations, in addition to outlining the types of sexual harassment and behaviors that can be considered harassing. After...
$375.00 -
Elder Financial Abuse
Seat Time: 2hrs - Desc: This course will introduce the learner to the increasing problem of elder financial abuse and the measures that are being taken to detect and prevent it. The course will familiarize the learner with federal and state laws that address elder financial abuse, in addition to providing advice for protecting elderly customers and...
$200.00 -
Project Management: Resources
Seat Time: 0.75hrs - Desc: This course will examine the various resources available to project managers. This course will also briefly look at estimating project costs. After completing this program, the learner will be able to: Identify resources available to a project team. Use different steps toward estimating and analyzing cost....
$60.00 -
PS: Understanding Communication
Seat Time: 1.5hrs - Desc: This course will examine best methods for communicating. The learner will become familiar with the CLEAR system and how to handle difficult or upset customers. After completing this program, the learner will be able to: • Handle unreasonable and difficult customers and situations. • Use effective problem-solving techniques. •...
$60.00
