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Credit Unions: Branch Manager Standards

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Seat Time: 1.5hrs - Desc:

This course will introduce the learner to the position of Branch Manager at the credit union and the duties that this position entails. The course will familiarize the learner with the job of the Branch Manager and the various challenges that s/he will face. After completing this course, the learner will understand:

  • The importance of the Branch Manager position to the functioning of the credit union.
  • How to meet employee and member needs quickly and efficiently.
  • How to meet and communicate the credit union’s vision and values.

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$60.00

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T1. CU:The Importance of the Branch Manager: This topic will introduce the learner to the role and responsibilities of a branch manager, including tips for performing duties for superior member service. T2. CU:Job of the Branch Manager: This topic will describe what the job of the branch manager entails, with information on employee-related and member-related activities in which the branch manager engages. T3. CU:Employee and Member Needs: This course will inform the learner of the specific skills and abilities required to be an effective branch manager, some of these skills include effective communication, attention to detail, sales aptitude, and good judgment. T4. CU:Branch Manager Challenges: This topic will illustrate the most common challenges that face branch managers in order for the learner to understand job expectations. T5. CU:History of Your Credit Union: This topic will provide a brief overview of the three facets of a credit union that branch managers should be familiar with: experience, size, and future outlook. T6. CU:Vision and Values: This topic will familiarize the learner with the importance of having a defined vision and values for the credit union, which can include honesty and integrity, member appreciation, and a commitment to the community.

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Credit Unions: Branch Manager Standards

Credit Unions: Branch Manager Standards

Seat Time: 1.5hrs - Desc:

This course will introduce the learner to the position of Branch Manager at the credit union and the duties that this position entails. The course will familiarize the learner with the job of the Branch Manager and the various challenges that s/he will face. After completing this course, the learner will understand:

  • The importance of the Branch Manager position to the functioning of the credit union.
  • How to meet employee and member needs quickly and efficiently.
  • How to meet and communicate the credit union’s vision and values.